Incidents reported on status page for Neppo Tecnologia da Informação S.A. https://status.neppo.com.br/pt https://d1lppblt9t2x15.cloudfront.net/logos/88a61324c4c1bd9cc0be1951a97dc3c8.png https://status.neppo.com.br/pt pt https://status.neppo.com.br/pt Sun, 26 Apr 2026 18:45:10 +0000 https://status.neppo.com.br/pt#f368ac0cc81e7dcab7ac3f98ea196083ed88f7c879d5da9f48ec32bdcb1ffc06 Banco de Dados recovered https://status.neppo.com.br/pt Sun, 26 Apr 2026 18:44:27 +0000 https://status.neppo.com.br/pt#f368ac0cc81e7dcab7ac3f98ea196083ed88f7c879d5da9f48ec32bdcb1ffc06 Banco de Dados went down https://status.neppo.com.br/pt Sun, 26 Apr 2026 18:44:00 +0000 https://status.neppo.com.br/pt#61b59234cfa71e9f07faf8dc7a4080a8b9f75d6c23fe2fe48c6d36e35ec8d07c Banco de Dados recovered https://status.neppo.com.br/pt Sun, 26 Apr 2026 18:43:36 +0000 https://status.neppo.com.br/pt#61b59234cfa71e9f07faf8dc7a4080a8b9f75d6c23fe2fe48c6d36e35ec8d07c Banco de Dados went down https://status.neppo.com.br/pt Sun, 26 Apr 2026 18:33:11 +0000 https://status.neppo.com.br/pt#d54cc170739e4bb41653ca53babc41d7184d351aeaf131525fea64786d635d8b Banco de Dados recovered https://status.neppo.com.br/pt Sun, 26 Apr 2026 18:12:13 +0000 https://status.neppo.com.br/pt#d54cc170739e4bb41653ca53babc41d7184d351aeaf131525fea64786d635d8b Banco de Dados went down https://status.neppo.com.br/pt Thu, 16 Apr 2026 06:15:01 +0000 https://status.neppo.com.br/pt#9612d5a6217d2bb06f06e1d068561e62b704c8fb0e0cfa4a93486a6388449bfc 360dialog Partner Hub recovered https://status.neppo.com.br/pt Thu, 16 Apr 2026 06:15:01 +0000 https://status.neppo.com.br/pt#e92e47b8972f56619f9d116dec9b3c8ef86337fa40accfbea915d6f4e74ebc51 360dialog Client Hub recovered https://status.neppo.com.br/pt Thu, 16 Apr 2026 06:05:01 +0000 https://status.neppo.com.br/pt#9612d5a6217d2bb06f06e1d068561e62b704c8fb0e0cfa4a93486a6388449bfc 360dialog Partner Hub went down https://status.neppo.com.br/pt Thu, 16 Apr 2026 06:05:01 +0000 https://status.neppo.com.br/pt#e92e47b8972f56619f9d116dec9b3c8ef86337fa40accfbea915d6f4e74ebc51 360dialog Client Hub went down https://status.neppo.com.br/pt Tue, 14 Apr 2026 11:00:00 +0000 https://status.neppo.com.br/pt#a895b0aeb86213f4c5c5cdbf0a613b6afba2598affc38e23d42a5c642676bb9a Mensageria recovered https://status.neppo.com.br/pt Tue, 14 Apr 2026 10:59:01 +0000 https://status.neppo.com.br/pt#5a506125b6ed36a339cecd7173c9db7f2e224a6efdd709f805f82d3aab8a33f1 Mensageria recovered https://status.neppo.com.br/pt Tue, 14 Apr 2026 10:59:00 +0000 https://status.neppo.com.br/pt#a895b0aeb86213f4c5c5cdbf0a613b6afba2598affc38e23d42a5c642676bb9a Mensageria went down https://status.neppo.com.br/pt Tue, 14 Apr 2026 10:53:58 +0000 https://status.neppo.com.br/pt#5a506125b6ed36a339cecd7173c9db7f2e224a6efdd709f805f82d3aab8a33f1 Mensageria went down https://status.neppo.com.br/pt Tue, 14 Apr 2026 10:53:58 +0000 https://status.neppo.com.br/pt#8a549a3fcfa3d3c3de6077f39aa3fde1071dfcae6a62d8023896cd7798dcdd5a Mensageria recovered https://status.neppo.com.br/pt Tue, 14 Apr 2026 10:37:00 +0000 https://status.neppo.com.br/pt#8a549a3fcfa3d3c3de6077f39aa3fde1071dfcae6a62d8023896cd7798dcdd5a Mensageria went down https://status.neppo.com.br/pt Tue, 14 Apr 2026 10:21:24 +0000 https://status.neppo.com.br/pt#9e74eea3bcc5b1297aed19eae5a010b305fdc58de8520981f08913a72d6b47a5 Mensageria recovered https://status.neppo.com.br/pt Tue, 14 Apr 2026 10:21:00 +0000 https://status.neppo.com.br/pt#e38e636ab63dd268a42ab1a76665a22bc91659a5573cf680d4168938a868af69 Mensageria recovered https://status.neppo.com.br/pt Tue, 14 Apr 2026 10:21:00 +0000 https://status.neppo.com.br/pt#9e74eea3bcc5b1297aed19eae5a010b305fdc58de8520981f08913a72d6b47a5 Mensageria went down https://status.neppo.com.br/pt Tue, 14 Apr 2026 10:20:00 +0000 https://status.neppo.com.br/pt#e38e636ab63dd268a42ab1a76665a22bc91659a5573cf680d4168938a868af69 Mensageria went down https://status.neppo.com.br/pt Tue, 14 Apr 2026 10:20:00 +0000 https://status.neppo.com.br/pt#7743fc1e304a76ea6883cc6e9cc416a3a85c1847723a459dc3a5964636581d2b Mensageria recovered https://status.neppo.com.br/pt Tue, 14 Apr 2026 10:14:00 +0000 https://status.neppo.com.br/pt#0e4e9d00a9d39581bb4f8e13410ddf87a95568a5bdedef97a5f497f43295b1d7 Mensageria recovered https://status.neppo.com.br/pt Tue, 14 Apr 2026 10:14:00 +0000 https://status.neppo.com.br/pt#7743fc1e304a76ea6883cc6e9cc416a3a85c1847723a459dc3a5964636581d2b Mensageria went down https://status.neppo.com.br/pt Tue, 14 Apr 2026 10:13:00 +0000 https://status.neppo.com.br/pt#0e4e9d00a9d39581bb4f8e13410ddf87a95568a5bdedef97a5f497f43295b1d7 Mensageria went down https://status.neppo.com.br/pt Tue, 14 Apr 2026 10:13:00 +0000 https://status.neppo.com.br/pt#0c828393ea3d7049dae491c1953ac0c7e29e5c8f777363b9189644a497766f6f Mensageria recovered https://status.neppo.com.br/pt Tue, 14 Apr 2026 09:33:02 +0000 https://status.neppo.com.br/pt#0c828393ea3d7049dae491c1953ac0c7e29e5c8f777363b9189644a497766f6f Mensageria went down https://status.neppo.com.br/pt Fri, 10 Apr 2026 14:45:01 +0000 https://status.neppo.com.br/pt#95f83a72cd3fa957421c34ea4cb48dcb1a138a70845938f13635658c9cee2d6a Embedded Signup recovered https://status.neppo.com.br/pt Fri, 10 Apr 2026 09:10:02 +0000 https://status.neppo.com.br/pt#95f83a72cd3fa957421c34ea4cb48dcb1a138a70845938f13635658c9cee2d6a Embedded Signup went down https://status.neppo.com.br/pt Wed, 08 Apr 2026 20:46:45 +0000 https://status.neppo.com.br/pt#bb89bad313e3dd72a4735e26ad83c9fcba00a225f7f4b627aff560dd1563d7b8 Neppo Ticket recovered https://status.neppo.com.br/pt Wed, 08 Apr 2026 20:36:45 +0000 https://status.neppo.com.br/pt#bb89bad313e3dd72a4735e26ad83c9fcba00a225f7f4b627aff560dd1563d7b8 Neppo Ticket went down https://status.neppo.com.br/pt Wed, 08 Apr 2026 00:33:45 +0000 https://status.neppo.com.br/pt#67fc4d8b7f9e0c29a133ce1868c5eaec3bb3a9dbde7d7099f1fc6a15e4a1e616 Neppo Ticket recovered https://status.neppo.com.br/pt Wed, 08 Apr 2026 00:23:45 +0000 https://status.neppo.com.br/pt#67fc4d8b7f9e0c29a133ce1868c5eaec3bb3a9dbde7d7099f1fc6a15e4a1e616 Neppo Ticket went down https://status.neppo.com.br/pt Thu, 02 Apr 2026 03:41:12 +0000 https://status.neppo.com.br/pt#9479ed40c1bd681e1046aaa37fb0827493c04213dcfe530a7cce08f249e9a924 Neppo Logs recovered https://status.neppo.com.br/pt Thu, 02 Apr 2026 03:40:07 +0000 https://status.neppo.com.br/pt#30227ac7f6d04424e83d3dfc5e676d48206f75628f3f01b0891efa25c3844a13 Neppo Vault recovered https://status.neppo.com.br/pt Thu, 02 Apr 2026 03:36:12 +0000 https://status.neppo.com.br/pt#9479ed40c1bd681e1046aaa37fb0827493c04213dcfe530a7cce08f249e9a924 Neppo Logs went down https://status.neppo.com.br/pt Thu, 02 Apr 2026 03:35:07 +0000 https://status.neppo.com.br/pt#30227ac7f6d04424e83d3dfc5e676d48206f75628f3f01b0891efa25c3844a13 Neppo Vault went down https://status.neppo.com.br/pt Thu, 26 Mar 2026 18:16:12 +0000 https://status.neppo.com.br/pt#a97eb0017207c9974dbbbbc188cc896ec0525b892eb5a34e8d6573ea03afca70 Banco de Dados recovered https://status.neppo.com.br/pt Thu, 26 Mar 2026 18:04:12 +0000 https://status.neppo.com.br/pt#a97eb0017207c9974dbbbbc188cc896ec0525b892eb5a34e8d6573ea03afca70 Banco de Dados went down https://status.neppo.com.br/pt Thu, 26 Mar 2026 17:48:13 +0000 https://status.neppo.com.br/pt#09d0ff987ebd30c7bafe6bb9635ab4591a845b72ee583c5fae79554738bdc3fb Banco de Dados recovered https://status.neppo.com.br/pt Thu, 26 Mar 2026 17:18:13 +0000 https://status.neppo.com.br/pt#09d0ff987ebd30c7bafe6bb9635ab4591a845b72ee583c5fae79554738bdc3fb Banco de Dados went down https://status.neppo.com.br/pt/incident/856354 Tue, 24 Mar 2026 13:00:06 -0000 https://status.neppo.com.br/pt/incident/856354#c9d6ef34cc2d0468d8e6d26f0c8df14a9934e124ff38c0aa1ce331b1595978b4 Maintenance completed https://status.neppo.com.br/pt/incident/856354 Tue, 24 Mar 2026 12:00:06 -0000 https://status.neppo.com.br/pt/incident/856354#f1040a522b169bbcd2b7d99aac696977163e16fb0a68b8b922521fff3a99295e Ajuste nos servidores de monitoramento https://status.neppo.com.br/pt Thu, 19 Mar 2026 18:23:31 +0000 https://status.neppo.com.br/pt#430103741edfd00b81fd21bff92656497df1fc6840e9af30165fd972f00b9e60 System Status recovered https://status.neppo.com.br/pt Thu, 19 Mar 2026 16:01:31 +0000 https://status.neppo.com.br/pt#430103741edfd00b81fd21bff92656497df1fc6840e9af30165fd972f00b9e60 System Status went down https://status.neppo.com.br/pt Wed, 18 Mar 2026 19:18:37 +0000 https://status.neppo.com.br/pt#f3d74adc1b8cdc3128b9180a91bf62e222625c7c1e438ce9468f6624e65524f6 Gateway Whatsapp 360 recovered https://status.neppo.com.br/pt Wed, 18 Mar 2026 19:13:33 +0000 https://status.neppo.com.br/pt#f3d74adc1b8cdc3128b9180a91bf62e222625c7c1e438ce9468f6624e65524f6 Gateway Whatsapp 360 went down https://status.neppo.com.br/pt Wed, 18 Mar 2026 01:23:45 +0000 https://status.neppo.com.br/pt#86566dbfd63e2a2c8196ee64e3edf732ca5ba37786f20b50bd09a0444431f7a8 Neppo Ticket recovered https://status.neppo.com.br/pt Wed, 18 Mar 2026 01:18:45 +0000 https://status.neppo.com.br/pt#86566dbfd63e2a2c8196ee64e3edf732ca5ba37786f20b50bd09a0444431f7a8 Neppo Ticket went down https://status.neppo.com.br/pt Mon, 16 Mar 2026 17:35:19 +0000 https://status.neppo.com.br/pt#b11885459d68ebb4b421c9cb10a1711c0f04fc34991352868581110f9282d211 System Status recovered https://status.neppo.com.br/pt Mon, 16 Mar 2026 17:34:40 +0000 https://status.neppo.com.br/pt#b11885459d68ebb4b421c9cb10a1711c0f04fc34991352868581110f9282d211 System Status went down https://status.neppo.com.br/pt Thu, 12 Mar 2026 11:23:37 +0000 https://status.neppo.com.br/pt#bbd7198466e78d2c65d08c5d2738511a4f30e92dc719c2f41d9d19ebbbd25666 Chat API recovered https://status.neppo.com.br/pt Thu, 12 Mar 2026 11:22:55 +0000 https://status.neppo.com.br/pt#3e9c4411f3e114a15572f3aaad29510111efc0feddc14f9ad34238d299a034ec NeppoTicket API recovered https://status.neppo.com.br/pt Thu, 12 Mar 2026 11:18:37 +0000 https://status.neppo.com.br/pt#bbd7198466e78d2c65d08c5d2738511a4f30e92dc719c2f41d9d19ebbbd25666 Chat API went down https://status.neppo.com.br/pt Thu, 12 Mar 2026 11:17:55 +0000 https://status.neppo.com.br/pt#3e9c4411f3e114a15572f3aaad29510111efc0feddc14f9ad34238d299a034ec NeppoTicket API went down https://status.neppo.com.br/pt Wed, 11 Mar 2026 17:16:10 +0000 https://status.neppo.com.br/pt#c456b8b14efdc20dadf03513791681434b2ac0f820fd46de40f16a2e321c3b94 Neppo Logs recovered https://status.neppo.com.br/pt Wed, 11 Mar 2026 17:13:37 +0000 https://status.neppo.com.br/pt#9fed3730be752d9704e86e21ed365d44e464ae82f57168e247193d8b3852d6ee Chat API recovered https://status.neppo.com.br/pt Wed, 11 Mar 2026 17:12:55 +0000 https://status.neppo.com.br/pt#0b4584ecc11552535619d3dbada984bac7630177c5df1f3cd661ffd7b05e2275 NeppoTicket API recovered https://status.neppo.com.br/pt Wed, 11 Mar 2026 17:08:36 +0000 https://status.neppo.com.br/pt#9fed3730be752d9704e86e21ed365d44e464ae82f57168e247193d8b3852d6ee Chat API went down https://status.neppo.com.br/pt Wed, 11 Mar 2026 17:07:55 +0000 https://status.neppo.com.br/pt#0b4584ecc11552535619d3dbada984bac7630177c5df1f3cd661ffd7b05e2275 NeppoTicket API went down https://status.neppo.com.br/pt Wed, 11 Mar 2026 17:06:10 +0000 https://status.neppo.com.br/pt#c456b8b14efdc20dadf03513791681434b2ac0f820fd46de40f16a2e321c3b94 Neppo Logs went down https://status.neppo.com.br/pt Thu, 05 Mar 2026 19:03:39 +0000 https://status.neppo.com.br/pt#3c27cfb6d410e350de3e08174a40d7db8419fc6abfb8fc6fdee901521d682bc3 Chat API recovered https://status.neppo.com.br/pt Thu, 05 Mar 2026 19:02:57 +0000 https://status.neppo.com.br/pt#e4ea1af2a43a311674c45a8f37e8bfd57563df9eeb72cbbe7808d55202d5942b NeppoTicket API recovered https://status.neppo.com.br/pt Thu, 05 Mar 2026 19:02:56 +0000 https://status.neppo.com.br/pt#f9c03a414de44e9e3e8a334d1e5ee693ee6b8239936715d5128ce726464af7f9 Neppo Vault recovered https://status.neppo.com.br/pt Thu, 05 Mar 2026 18:58:39 +0000 https://status.neppo.com.br/pt#3c27cfb6d410e350de3e08174a40d7db8419fc6abfb8fc6fdee901521d682bc3 Chat API went down https://status.neppo.com.br/pt Thu, 05 Mar 2026 18:57:57 +0000 https://status.neppo.com.br/pt#e4ea1af2a43a311674c45a8f37e8bfd57563df9eeb72cbbe7808d55202d5942b NeppoTicket API went down https://status.neppo.com.br/pt Thu, 05 Mar 2026 18:57:55 +0000 https://status.neppo.com.br/pt#f9c03a414de44e9e3e8a334d1e5ee693ee6b8239936715d5128ce726464af7f9 Neppo Vault went down https://status.neppo.com.br/pt Thu, 05 Mar 2026 18:51:12 +0000 https://status.neppo.com.br/pt#efa9ddc3deb13dab075d02ddcf1c87345e42c9451b038eab9056566d335a0ccd Neppo Logs recovered https://status.neppo.com.br/pt Thu, 05 Mar 2026 18:50:54 +0000 https://status.neppo.com.br/pt#6311ecc6f1b73110c5da3ca53378ddbff47d5a0086b9b286146ee722daf1879a Neppo Vault recovered https://status.neppo.com.br/pt Thu, 05 Mar 2026 18:46:12 +0000 https://status.neppo.com.br/pt#efa9ddc3deb13dab075d02ddcf1c87345e42c9451b038eab9056566d335a0ccd Neppo Logs went down https://status.neppo.com.br/pt Thu, 05 Mar 2026 18:45:54 +0000 https://status.neppo.com.br/pt#6311ecc6f1b73110c5da3ca53378ddbff47d5a0086b9b286146ee722daf1879a Neppo Vault went down https://status.neppo.com.br/pt Thu, 05 Mar 2026 01:35:45 +0000 https://status.neppo.com.br/pt#12c8356ce3bf98faefa8fbbe7a37094ae3258e6911e8997854bae9ec57905d56 Neppo Ticket recovered https://status.neppo.com.br/pt Thu, 05 Mar 2026 01:25:45 +0000 https://status.neppo.com.br/pt#12c8356ce3bf98faefa8fbbe7a37094ae3258e6911e8997854bae9ec57905d56 Neppo Ticket went down https://status.neppo.com.br/pt Thu, 05 Mar 2026 01:07:17 +0000 https://status.neppo.com.br/pt#551d6261731acabaf104208a17fa7ff744c682f4ec2d693afc5a5b1c8839289e Gateway de API's Neppo recovered https://status.neppo.com.br/pt Thu, 05 Mar 2026 01:05:29 +0000 https://status.neppo.com.br/pt#551d6261731acabaf104208a17fa7ff744c682f4ec2d693afc5a5b1c8839289e Gateway de API's Neppo went down https://status.neppo.com.br/pt Tue, 03 Mar 2026 02:53:35 +0000 https://status.neppo.com.br/pt#a7da296d78cc2cd2ce4f051b8d91e12e70b02c24b52c518a747b98b01b9de225 Gateway Whatsapp 360 recovered https://status.neppo.com.br/pt Tue, 03 Mar 2026 02:48:35 +0000 https://status.neppo.com.br/pt#a7da296d78cc2cd2ce4f051b8d91e12e70b02c24b52c518a747b98b01b9de225 Gateway Whatsapp 360 went down https://status.neppo.com.br/pt Wed, 25 Feb 2026 01:15:46 +0000 https://status.neppo.com.br/pt#d1ef8b5073bb74b6990ecafb06391fc477d56a36b24806fbfbd7680436500937 System Status recovered https://status.neppo.com.br/pt Wed, 25 Feb 2026 01:14:46 +0000 https://status.neppo.com.br/pt#d1ef8b5073bb74b6990ecafb06391fc477d56a36b24806fbfbd7680436500937 System Status went down https://status.neppo.com.br/pt Wed, 25 Feb 2026 01:14:28 +0000 https://status.neppo.com.br/pt#7455e74391273ffbcf3b334b60bb404bf42ed73ed32711c97de5ccbb32e2d4e3 System Status recovered https://status.neppo.com.br/pt Wed, 25 Feb 2026 01:13:56 +0000 https://status.neppo.com.br/pt#7455e74391273ffbcf3b334b60bb404bf42ed73ed32711c97de5ccbb32e2d4e3 System Status went down https://status.neppo.com.br/pt Wed, 25 Feb 2026 00:04:16 +0000 https://status.neppo.com.br/pt#a871122994cf6f744329d5771e73a375b7b83adb5df3afd9f4cf38b9e2bbc09d System Status recovered https://status.neppo.com.br/pt Wed, 25 Feb 2026 00:03:19 +0000 https://status.neppo.com.br/pt#a871122994cf6f744329d5771e73a375b7b83adb5df3afd9f4cf38b9e2bbc09d System Status went down https://status.neppo.com.br/pt Mon, 23 Feb 2026 00:24:35 +0000 https://status.neppo.com.br/pt#6f4e3fe2b7c4c39a89c83bd6867ef9d9e3cc83ad67b59644ee78310430ba681c Gateway Whatsapp 360 recovered https://status.neppo.com.br/pt Mon, 23 Feb 2026 00:19:35 +0000 https://status.neppo.com.br/pt#6f4e3fe2b7c4c39a89c83bd6867ef9d9e3cc83ad67b59644ee78310430ba681c Gateway Whatsapp 360 went down https://status.neppo.com.br/pt Fri, 20 Feb 2026 12:53:58 +0000 https://status.neppo.com.br/pt#f093206398fd93d70f77792420f2cff95a9b8e9dc89a0819fd4647b6f58416b6 Banco de Dados recovered https://status.neppo.com.br/pt Fri, 20 Feb 2026 12:52:58 +0000 https://status.neppo.com.br/pt#f093206398fd93d70f77792420f2cff95a9b8e9dc89a0819fd4647b6f58416b6 Banco de Dados went down https://status.neppo.com.br/pt Fri, 20 Feb 2026 12:41:57 +0000 https://status.neppo.com.br/pt#236df57659f80c8f30f3b1047483d26ffb6076dd6fa6889b968129f9e0afdaa2 Banco de Dados recovered https://status.neppo.com.br/pt Fri, 20 Feb 2026 12:31:10 +0000 https://status.neppo.com.br/pt#9c8899d96ec5e0e4e12dfdbc398b5ea92745c3bf533b711946eb3a69507e2ce2 Banco de Dados recovered https://status.neppo.com.br/pt Fri, 20 Feb 2026 12:26:58 +0000 https://status.neppo.com.br/pt#236df57659f80c8f30f3b1047483d26ffb6076dd6fa6889b968129f9e0afdaa2 Banco de Dados went down https://status.neppo.com.br/pt Fri, 20 Feb 2026 12:25:58 +0000 https://status.neppo.com.br/pt#5792ced19631045a67101f409e1de909228b800685fab0822f40a7daa7ac31dc Banco de Dados recovered https://status.neppo.com.br/pt Fri, 20 Feb 2026 12:08:56 +0000 https://status.neppo.com.br/pt#5792ced19631045a67101f409e1de909228b800685fab0822f40a7daa7ac31dc Banco de Dados went down https://status.neppo.com.br/pt Fri, 20 Feb 2026 12:06:59 +0000 https://status.neppo.com.br/pt#6a10123087fdbab0369f83e81cfe56c2ca94a289bf76e0b0e8f64fe13718c0bd Banco de Dados recovered https://status.neppo.com.br/pt Fri, 20 Feb 2026 12:03:57 +0000 https://status.neppo.com.br/pt#6a10123087fdbab0369f83e81cfe56c2ca94a289bf76e0b0e8f64fe13718c0bd Banco de Dados went down https://status.neppo.com.br/pt Fri, 20 Feb 2026 11:40:10 +0000 https://status.neppo.com.br/pt#9c8899d96ec5e0e4e12dfdbc398b5ea92745c3bf533b711946eb3a69507e2ce2 Banco de Dados went down https://status.neppo.com.br/pt Fri, 06 Feb 2026 07:23:52 +0000 https://status.neppo.com.br/pt#53d49af9ad64cb88150280dbb2d2128eed54f4680f9a3064de035bb8bae00bca Busca Indexada recovered https://status.neppo.com.br/pt Fri, 06 Feb 2026 07:22:54 +0000 https://status.neppo.com.br/pt#53d49af9ad64cb88150280dbb2d2128eed54f4680f9a3064de035bb8bae00bca Busca Indexada went down